For Information about 'In Store Pickup' please click here.
Most orders are shipped within one business day. If the order is placed before 1pm on a business day (M-F excluding holidays) and we have it on the shelf for immediate shipment it will leave the same business day. Occasionally an item may take one business day handling. However, if there will be more than a one day delay we will contact you.
Our shipping rates are based on the weight and dimensions of the item(s). We only charge actual shipping rates! Unlike many other eTailer's We do not mark up our pricing or charge "handling" fees! Beware of other vendors who sell products at a deep discount to get you to their site only to gouge you in shipping! YOU WILL NEVER FIND THAT AT TRIPLE R!!!
If you have a specific request on shipping please contact us at 610-872-2020 x4 "Internet Sales Department".
We offer USPS and UPS services. However some items, particularly larger items, will only ship UPS. We strongly recommend UPS for all shipments, especially for items larger than a shoe box!
Some Donaldson, Baldwin and Gray products may ship directly from the manufacturer via a method of their own discretion. We will always provide a tracking number regardless of where the product ships from. Please note, Donaldson and Baldwin direct ship products may require a day handling time.
A note regarding shipping addresses: In most cases the billing address and / or shipping address and name must match or the transaction may be declined or canceled. Exceptions to this are PO Boxes for billing and physical addresses for shipping (the name must still match however), business purchases and Gray commercial delivery locations. Also of note, we do not ship to freight forwarding companies for overseas shipment. Should you wish to ship to a different address and not risk your order being flagged or canceled please contact us.
Gray items will ship via truck freight and may require an additional 2-3 days handling time due to the nature of the LTL industry. For items shipped truck freight "free shipping" includes commercial delivery to a facility with a forklift or other means to receive the item from a trailer. Residential delivery may require an additional charge as well as liftgate service. These charges are additional and you will be contacted prior to shipping if the freight company is requiring these charges. You will then have the option of paying the charges prior to shipping or change the shipping address to a commercial facility.
For information on estimated transit times you can check at the links below.
We ship to confirmed addresses only (Gray may be an exception- see above). Before purchasing our parts or item(s), please make sure that you supply us with a sufficient physical shipping address (items over 1lb must be a UPSable address NOT a PO Box or Rural Route). We currently only ship to the 48 continental United States and Alaska*. If you would like a quote to ship an item to Hawaii, Canada or for rush delivery methods (Monday through Friday only) please contact us at email@example.com or call us at the number and extension above.
* Please note Gray is not able to be shipped to Alaska, Hawaii or Canada.