For Information about 'In Store Pickup' please click here.
Most orders are shipped within one business day. If the order is placed before 1pm on a business day (M-F excluding holidays) and we have it on the shelf for immediate shipment it will leave the same business day. Occasionally an item may take one business day handling. However, if there will be more than a one day delay we will contact you.
Our shipping rates are based on the weight and dimensions of the item(s). We only charge actual shipping rates! Unlike many other eTailer's We do not mark up our pricing or charge "handling" fees! Beware of other vendors who sell products at a deep discount to get you to their site only to gouge you in shipping! YOU WILL NEVER FIND THAT AT TRIPLE R!!!
If you have a specific request on shipping please contact us at 610-872-2020 x4 "Internet Sales Department".
The majority of our items ship USPS. However some items, particularly larger items, may ship UPS. Some Donaldson, Baldwin and Gray products may ship directly from the manufacturer via a method of their own discretion. We will always provide a tracking number regardless of where the product ships from. Please note, Donaldson and Baldwin direct ship products may require a day handling time.
Gray items will ship via truck freight and may require an additional 2-3 days handling time due to the nature of the LTL industry. For items shipped truck freight "free shipping" includes commercial delivery to a facility with a forklift or other means to receive the item from a trailer. Residential delivery may require an additional charge as well as liftgate service. These charges are additional and you will be contacted prior to shipping if the freight company is requiring these charges. You will then have the option of paying the charges prior to shipping or change the shipping address to a commercial facility.
"Ship By Weight" is the default option for shipping on most items. If this option is selected RRR will ship via a method of our choosing (usually USPS). Some items offer free or fixed shipping. RRR will choose the method of shipment on these items as well. However on most items there is an option to choose UPS Ground shipping and some also have USPS Priority Mail options as well. Chose wisely as often it takes the same amount of time (sometimes even less) for your order to arrive via USPS for a much cheaper rate. For information on transit times you can check at the links below.
We ship to confirmed addresses only (Gray may be an exception- see above). Before purchasing our parts or item(s), please make sure that you supply us with a sufficient physical shipping address (items over 1lb must be a UPSable address NOT a PO Box or Rural Route). We currently only ship to the 48 continental United States. If you would like a quote to ship an item to Alaska, Hawaii, Canada or for rush delivery methods (Monday through Friday only) please contact us at email@example.com or call us at the number and extension above.